Terms of service
TERMS OF SERVICE
Effective Date: September 14, 2026
Welcome to Equaza. These Terms of Service (“Terms”) govern your access to and use of the Equaza website and your purchase of products through our online store.
The website and online store are operated by Sonbela LLC, a New Mexico limited liability company, doing business under the brand name Equaza (“Equaza,” “we,” “us,” or “our”).
By accessing our website, browsing our products, placing an order, or otherwise using our Services, you agree to be bound by these Terms and any policies referenced in them. If you do not agree with these Terms, please do not use our website or Services.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using the website with the involvement and consent of a parent or legal guardian where permitted by applicable law.
You may not use our website or products for any unlawful, fraudulent, unauthorized, or prohibited purpose.
You may not use our Services to violate any applicable law or regulation, infringe the rights of others, transmit malicious code, or interfere with the operation or security of our website.
We reserve the right to refuse service, cancel orders, or restrict access to our Services where reasonably necessary, including in cases involving suspected fraud, abuse, unlawful activity, or violations of these Terms.
2. GENERAL CONDITIONS
We reserve the right to modify, suspend, or discontinue any part of our website or Services at any time, subject to applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, Services, or other content without our prior written permission, except as permitted by law.
Headings used in these Terms are for convenience only and do not affect their interpretation.
3. INFORMATION ON THIS WEBSITE
We make reasonable efforts to provide accurate and current information on our website. However, information may occasionally contain typographical errors, inaccuracies, omissions, or information that becomes outdated.
Product descriptions, images, specifications, prices, availability, promotions, and other information may be updated or corrected from time to time.
We do not guarantee that all information on the website will always be complete, accurate, or current. However, nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited.
4. PRODUCTS AND AVAILABILITY
We make reasonable efforts to display our products, images, colors, dimensions, and other characteristics as accurately as possible. Actual colors may vary depending on your device or display settings.
Products are subject to availability. We reserve the right, where permitted by law, to limit quantities, discontinue products, or restrict sales to particular persons, locations, or jurisdictions.
If a product becomes unavailable after an order is placed, we may contact you regarding the order and, where appropriate, provide an alternative, cancel the affected order, or issue a refund.
We do not guarantee that every product displayed on our website will remain available at all times.
5. PRICES AND ORDERS
All prices displayed on our website are subject to change without notice, except where otherwise required by applicable law.
The price applicable to an order is the price displayed at the time the order is submitted, subject to correction of obvious errors and applicable taxes, shipping charges, or other disclosed charges.
Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to accept, decline, or cancel an order where permitted by law.
If we cancel an order after payment has been processed, we will provide an applicable refund using the original payment method or another lawful method.
You agree to provide accurate and complete billing, shipping, payment, and contact information and to keep such information current where necessary to complete your order.
6. PAYMENT
Payments are processed through the payment methods made available at checkout.
By submitting payment information, you represent that you are authorized to use the payment method provided.
We reserve the right to refuse or cancel transactions that appear to involve unauthorized activity, fraud, abuse, or other unlawful conduct.
7. SHIPPING AND DELIVERY
Shipping and delivery information, including available destinations, estimated delivery times, shipping charges, and other applicable conditions, is described in our Shipping Policy.
You are responsible for providing a complete and accurate shipping address.
Delivery times are estimates unless a specific delivery commitment is expressly stated. Delays may occur due to circumstances outside our reasonable control, including carrier delays, customs processing, weather, natural events, or other disruptions.
We will handle shipping delays and cancellations in accordance with applicable law and our Shipping Policy.
Please review our Shipping Policy for additional information.
8. RETURNS, EXCHANGES, AND REFUNDS
Returns, exchanges, cancellations, and refunds are governed by our Refund and Return Policy.
Please review that policy before purchasing.
Where applicable law provides you with rights that differ from our stated policy, those legal rights will continue to apply.
Nothing in these Terms is intended to limit any mandatory consumer rights or remedies provided by applicable law.
9. PRODUCT USE AND SAFETY
Products purchased through Equaza should be used only for their intended purpose and in accordance with any instructions, warnings, labels, or other information provided with the product.
Unless expressly stated otherwise on the applicable product page, our products are intended for general consumer use and are not represented as medical treatment, diagnosis, or prevention of any disease or medical condition.
You are responsible for determining whether a product is appropriate for your individual circumstances.
If a product includes specific safety instructions or warnings, you should read and follow them before use.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, services, applications, payment providers, shipping providers, or other third parties.
Third-party services are governed by the terms and policies of the applicable third party.
We are not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.
Your use of third-party services is at your own discretion and subject to the applicable third party's terms and policies.
11. INTELLECTUAL PROPERTY
Unless otherwise stated, the content of this website, including text, graphics, logos, product names, images, designs, photographs, videos, and other materials, is owned by or licensed to Sonbela LLC or its respective rights holders.
Equaza and related branding, names, logos, designs, and other materials may not be copied, reproduced, modified, distributed, or used commercially without prior written permission, except as permitted by applicable law.
12. USER CONTENT AND FEEDBACK
If you submit reviews, comments, photographs, suggestions, testimonials, feedback, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of any third party or applicable law.
By submitting content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes related to operating, promoting, and improving our business, subject to applicable law and our Privacy Policy.
We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.
13. PROHIBITED USES
You may not use our website or Services:
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For any unlawful or fraudulent purpose;
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To violate any applicable federal, state, local, or international law or regulation;
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To infringe intellectual property or other rights of Equaza or any third party;
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To submit false, misleading, or fraudulent information;
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To interfere with the security or operation of our website;
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To transmit viruses, malware, or other harmful code;
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To attempt unauthorized access to our systems or accounts;
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To scrape, crawl, copy, or collect website content or personal information through automated means without our written permission;
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To send spam, phishing messages, or other unauthorized communications; or
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In any manner that could damage, disable, overburden, or impair our website or Services.
14. PRIVACY
Your use of our website and the information you provide to us are also governed by our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use, disclose, and protect personal information.
15. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, our website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that the website or Services will always be uninterrupted, secure, error-free, or available at all times.
We do not warrant that information obtained through the website will always be accurate, complete, or current.
Nothing in these Terms excludes, restricts, or modifies any warranty, right, remedy, or protection that cannot lawfully be excluded, restricted, or modified.
16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Sonbela LLC, Equaza, and their respective officers, employees, contractors, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or business opportunities, arising from or related to your use of the website, Services, or products.
To the extent permitted by applicable law, our total liability arising from a particular purchase or claim will not exceed the amount you actually paid to us for the product or Service giving rise to the claim.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
17. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Sonbela LLC, Equaza, and their officers, employees, contractors, agents, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:
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Your violation of these Terms;
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Your unlawful use of the website or Services;
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Your violation of applicable law; or
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Your infringement of the rights of another person or entity.
This provision does not require you to indemnify us for matters caused by our own unlawful conduct or liability that cannot legally be shifted to you.
18. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
19. TERMINATION
We may suspend or terminate your access to our website or Services if you violate these Terms or where reasonably necessary to protect our business, customers, website, or legal rights.
Termination will not affect rights or obligations that arose before termination or provisions that by their nature should continue after termination.
20. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the agreement governing your use of our website and Services, subject to applicable law.
If there is a conflict between these Terms and a specific policy concerning a particular transaction, the more specific policy will apply to that subject matter to the extent permitted by law.
21. GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.
Any rights or remedies available to consumers under mandatory laws of their place of residence are not excluded by this provision.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When we make changes, we will post the updated version on this page and update the Effective Date above where appropriate.
Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
23. CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
Sonbela LLC
Equaza
Email: info@equaza.com
Thank you for choosing Equaza.